At Phantip Travel we are committed in protecting all our customers’ personal data and making sure that all our users’ private information is secure when booing tickets or using our website.
Phantip Travel or Phantip (1970) Co., Ltd is a private transportation provider in Surat Thani branching to several routes within and outside Surat Thani Province. As Phantip Travel is land transport provider in several joint partnerships with airlines, State Railway of Thailand, ferries, speedboats, and other modes of transportation to provide a seamless service for all our customers.
We believe in protecting our customers’ private information. However, with company policies and government regulations we may have from time to time change our policies. The privacy policy covers the treatment of all personal data which is attained from the usage of our site and share to our business partners or third parties for the seamless services. Please note that all information that may be shared is just the necessary information need for security and allocation on various modes of transfers.
By accessing the Phantip Travel website and privacy policy you ensure that you provide our website under Phantip (1970) Co., Ltd full consent to provide us with your personal data and the use the site in accordance with the conditions set upon. You also ensure that you are 16 years of age or above; otherwise, your parents or legal guardian MUST give you consent.
Please acknowledge that your personal data or information submitted for publication through our website, services or any digital means may be available on the internet. We cannot prevent the use or misuse of such personal data or information by others.
DATA WE COLLECT:
We collect personal data meaning any form of information or data to identify the traveler or user or purchaser. This means any information that provides us enough to identify you whether it be name, identification number, passport number, country of origin, and/or any social identity.
We may also collect other personal data when you book tickets, tours, or travels with us via our website or via our representative, secondary or third-party partners.
We may also further collect the following personal data if it is needed as information to book, pay, or assist you in your travels and us of our services:
• Basic identification data (name, surname, passport ID, address, email address, contact number, other travel information, etc.)
• Depending on the case, customers may provide us with medical conditions for special requirements or assistance for your travels.
• Payment data (card number, card name, e-payment account information, etc.)
• Usage Data (your location, GPS, IP address, etc.)
• Other information
WHAT WE DO WITH THE INFORMATION WE COLLECT:
All data collected is to better provide our service to meet your level of expectations and to improve our service and standards.
• Providing the customer with the service and product they requested. All the information we require is information need to make sure the service and product you pre-booked is secured by you (the purchaser) or for the intended passenger on the booking.
• All personal and contact data is collected to make sure we can contact all passengers easily in an event of any changes in services, your travel details, or any circumstances that might have direct and indirect effect on your travels.
• For accounting and billing purposes and audits. we may have to share payment data with third parties (PayPal, 2C2P, banks, etc.)
• For employee training and service improvement in our website and to ensure and maintain back-ups for our databases
SHARING AND DISCLOSING PERSONAL DATA
We may share personal data within Phantip (1970) Co., Ltd and with the following for reasons of:
• Government authorities, law enforcements, regulations, and airports for compliance with the legal requirements
• Secondary and Third-party operations that is in joint operations with Phantip (1970) Co., Ltd to provide each customer with the service they requested.
• Trust Global Distribution System (Agents)
• Credit, debits, and banks which facilitate all payments to us, including anti-fraud screening to ensure the safety of all payments.
• Legal and all professional and governmental advisers
• To obtain insurance coverage and managing risk if circumstances are needed.
• To ensure the integrity and operations of our business and company and to protect our business from all and any form of risk.